Warranty Policy

Customers On
All AiDot products have 1-4 years warranty (Depending on product brand) and 30-Day Money-Back Guarantee which you purchase on

For some brands on AiDot, you need to follow instruction on WARRANTY CARD attached and get your full warranty support. So activate your warranty now to take advantage of the unparalleled experience after sales service.

This warranty does NOT cover the following:

· Defective product caused by drop, abuse, misuse, abnormal use

· Costs or expenses made for removal or re-installation of the products

· Sample products

· Failure caused by fire, flood or lightning strike of the installation

· Indirect, special or consequential damages (such as but not limited to loss of revenue/profits or damage to property)

· Batteries


Step 1 Receive & Check Your Product

After receiving your product, check everything is as it should be and then take a look at the WARRANTY CARD. Type the website address into your browser to activate your warranty and be in with a chance to receive a free gift.

Step 2 Simply Fill In The Form

Simply fill in the form with your name, email address and order ID to active your warranty and other services.

Step 3 Check & Confirm

Check the information you entered is correct then click “ACTIVATE IT!”. We’ll use that information to find the order details of your product, then we will send a confirmation email to you.